Company
Refund Policy
Last updated: 2026-11-06
1. Unused balance
Unspent balance in your AdsKiro wallet can be requested back, minus any payment network costs.
2. Balance inside ad accounts
Money already added to an ad platform follows that platform's own refund rules. We will help you request it where possible.
3. Fees
Top-up fees are for work already done and are not refundable.
4. How to request
Contact support with your account email and payment reference. Most requests are handled within 7 working days.
This is a general template. Please have it reviewed by a legal professional before publishing.